cannot login admin panel

Asked by:
HubFans / n/a Points
Time:
2014-03-14 5:25 pm EST
Category:
Website Troubleshooting
Hits:
26
Hi, It says that my site was under attack thats why i cannot display the admin panel in the site. There is one another guy using it in another locations.Regards

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ANSWERS

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arnelc
Staff
13,204 Points
2014-03-14 6:34 pm EST
Hello,

Sorry to hear you're having problems with logging in to the admin panel. I don't know if you're using WordPress or another software like Joomla. You haven't given us enough information to be more specific. Please understand that brute force attacks have been ongoing and although you may not know it, your site may be protected.

I would recommend that you use our articles for for preventing brute force attacks in Joomla or the options provided in the article on preventing brute force attacks in WordPress. If you have multiple administrators, you may want to use the IP restriction option in that article. This will let you restrict the IP addresses that can access the Wordpress admin.

I hope this helps to provide an answer to your problem. If you try the tutorials and you're still having problem, you're welcome to contact our live support team (available 24/7) or provide more information to the issue in a comment here so that we can investigate it. We would need more specific information on the website and software you are using.

Regards,
Arnel C.

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