How can I have my account unsuspended?

Asked by:
Alexander1 / 10 Points
Time:
2012-02-13 10:15 pm EST
Category:
Website Troubleshooting
Hits:
1,972
hellow, unsuspend my account please.
we are experimented with cite cashing. Our account has recently been blocked, but the problem was solved with the aid of joomla cache plug-in. Now we have tried to reduce the buffering time, and were again blocked. Please unblock us and we'll set the cache to the desired level. thank you.

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Best answer chosen by Web Hosting Hub staff

0

bradm
Staff
1,846 Points
2012-02-13 10:45 pm EST
Hi Alexander1,

I'm sorry to hear that your website has been suspended. Server monitoring and account Suspensions / Unsupensions are handled by our System Administration team. Unfortunately our Community Support members do not have the authority to unsuspend any accounts.

If your account is suspended, our System Administration team would have sent you an email with more information as to why. For further assistance with an account suspension, it is best to respond directly to the email sent to you by our System Administration team.

If you have any further questions, feel free to update your question or post a comment on this page, and I'll be more than happy to see if I can help any further.

Thanks!
- Brad

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