I can't access my site

Asked by:
jaysavery / 5 Points
Time:
2013-08-15 2:35 pm EST
Category:
Website Troubleshooting
Hits:
305
When I try to access my site (jaysavery.com) I get redirected to a page I have never seen before. I don't understand why this is happening.

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

arnelc
Staff
13,458 Points
2013-08-15 3:33 pm EST
Hello Jaysavery,

Apologies for the domain issues. I investigated the issue and the domain was not renewed when your hosting account was renewed. This resulted in the domain expiring. I have already taken action to correct the issue. The domain was renewed free of charge, and I also added it to your account (since it was not on your account).

You should see it return to normal shortly. At longest, domain propagation may take up to 24 hours. It's normally much less than that. Give it a few hours and you should see the domain name operating normally.

Apologies again for the domain issues and thanks for your patience! Please let us know if you require any further assistance.

Regards,
Arnel C.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.