I'm sorry you're having trouble with your account. In situations such as this, an email is sent out with further information. Customers can choose to either respond to that email or call us regarding account suspensions. I see that you have responded to the email our Systems Team sent you and I have been in touch with our Systems Team. They will respond to your email request as quickly as possible. We thank you for your patience.
Please let us know if you have any additional questions or need further assistance.
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