Trying to log in and getting a Twitter error.(details below). What do I do?

Asked by:
drbryan / 5 Points
Time:
2012-07-08 11:14 am EST
Category:
Website Troubleshooting
Hits:
427
Warning: require_once(/home/hsyste5/public_html/blog/wp-content/plugins/twitter-mentions-as-comments/includes/tlc-transients/tlc-transients.php) [function.require-once]: failed to open stream: No such file or directory in /home/hsyste5/public_html/blog/wp-content/plugins/twitter-mentions-as-comments/twitter-mentions-as-comments.php on line 40

Fatal error: require_once() [function.require]: Failed opening required '/home/hsyste5/public_html/blog/wp-content/plugins/twitter-mentions-as-comments/includes/tlc-transients/tlc-transients.php' (include_path='.:/usr/lib/php:/usr/local/lib/php:/home/hsyste5/php') in /home/hsyste5/public_html/blog/wp-content/plugins/twitter-mentions-as-comments/twitter-mentions-as-comments.php on line 40

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

ScottM
Staff
13,219 Points
2012-07-09 9:07 am EST
Hello drbryan,

That is an error stating that a plugin you have installed on your Wordpress named 'twitter-mentions-as-comments' is malfunctioning. It is trying to find a file on line 40 of the twitter-mentions-as-comments.php file and cannot do so, so it is complaining.

If this is hindering your admin login, you will want to disable the plugin manually by logging into the cPanel File Manager, then navigating to the /home/hsyste5/public_html/blog/wp-content/plugins directory. Once there, I would rename the twitter-mentions-as-comments folder until you can troubleshoot the plugin. The best thing to do for that is to consult the plugin author's website to see if they have a bug report and/or fix on the site.

Disabling the plugin should allow you to log into the site admin area.

I hope this answers your question. If you have any more questions or information specific to the issue please leave a comment below so we can further assist you.

Best Regards,
Scott M

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.