All my websites down for over 24 hours - Help!

Asked by:
aaronaherrick / 5 Points
Time:
2013-08-18 4:19 pm EST
Category:
Website
Hits:
301
Hello,
I was working on transferring my clients website to his server using WP twin yesterday and all the sudden I got this message

We apologize for the inconvenience, but unfortunately this website is currently unavailable.

If you are the web hosting account owner, please contact us at your earliest convenience.
Our customer service team is available 24x7 via phone or email:
Email: support@webhostinghub.com
Phone: 1-877-595-4482 x2 (Intl: 1-757-416-6627 x2)

I tried contacting support but they said they couldn't help me. All my websites show this message and I can't even login to cpanel now and I have a deadline by tonight to get this site transfered. Anyone have this problem and know how to get someone to look into this.

Thank you.

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ANSWERS

0

johnpaulb-whh2
Staff
9,638 Points
2013-08-19 9:37 am EST
Hello aaronaherick,

Thank you for contacting us. I see you submitted 2 email tickets to support, and 1 is currently assigned to our Systems team. Unfortunately, I cannot un-suspend your account from here in our Public Forum.

For immediate assistance I recommend calling in, this also allows you to speak with a System Admin, and they can provide specific details in a secure setting.

The phone number is the same one you posted in your question:
Phone: 1-877-595-4482 x2 (Intl: 1-757-416-6627 x2)

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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