I updated the nameservers but it's still not working, what should I do?

Asked by:
titanswp / 5 Points
Time:
2013-06-30 2:27 am EST
Category:
Website
Hits:
277
Hello,
I have forwarded names server on GoDaddy site to Webhostinghub ns1... and ns2... Names and I have installed Concrete5 on www.titansheroescup.ca space through your interface, but I still can't see nor access this web site. Could you please investigate what might be the problem?
Thanks,
Miroslav

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ANSWERS

0

johnpaulb-whh2
Staff
9,026 Points
2013-07-01 11:33 am EST
Hello Miroslav,

Thank you for your question. Normally, I recommend double-checking the nameservers that you entered with a Whois lookup. Then, if it is not your Main domain make sure you have added it to your cPanel as an Addon domain. Finally, make sure you have allowed at least 24 hours for propagation since the last DNS (Nameserver) modification.

I looked into this further however, and saw an issue with your site's DNS being pushed out. I have corrected this issue, and it may take up to 24 hours to propagate.

Thank you for your patience, and let us know if you have any additional issues.

Also, here is a helpful link to our Concrete5 Education channel.

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

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