I can't find my Wordpress login information.

Asked by:
whinnje / 5 Points
Time:
2013-07-23 4:27 pm EST
Category:
Wordpress
Hits:
311
Hi, I recently had to change my log-in and get a new link for my WordPress site and I now can't find the new log-in information. I think I just need the link resent to me

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ANSWERS

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arnelc
Staff
13,025 Points
2013-07-23 5:04 pm EST
Hello Whinnje,

I'm sorry to hear you're having problems with the login. Unfortunately, without any further information, it would be very difficult for us to determine your login information. Can you please at least give us the site URL, or account name, please? The name you used to register in the Support Center does not list an associated website. Check out your Account Management Panel (AMP) for more information.

Please provide us a little more information and we would be happy to help!

Regards,
Arnel c.

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Hello Whinnje,

Apologies as I had also meant to mention how the WordPress login path typically works. If you install WordPress the Admin path very consistent. For example, if had installed WordPress into directory like this:

http://exam-ple.com/

Then the resulting WordPress login path would be:

http://exam-ple.com/wp-admin

Another example:

Installation path for your wordpress site is:

http://main-domain.com/subdomain

The WordPress Admin path would be:

http://main-domain.com/subdomain/wp-admin

Hopefully, you're seeing the pattern. If you don't know where your installation is installed, then we would need more information on the account in order to look at it and determine where the installation was placed (if you are hosting with us).

I hope this helps to clarify the issue!

Regards,
Arnel C.
arnelc
13,025 Points
Staff
2013-07-24 12:42 pm EST
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