Contact form 7 on Wordpress fails with a RED box error

Asked by:
HubFans / n/a Points
Time:
2017-02-13 2:07 pm EST
Category:
Wordpress
Hits:
134
Hello, I have a website dietistasvegetarianos.com hosted with you. The contact form stop suddenly stop working today and we didn't change the configuration or add any new plugging. When using the contact sheet form I get an error message in a RED box saying "failed to send your message. Please contact the administrator". Can you please help me? You can see the contact form here: http://www.*****.com/formulario-contacto/

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ANSWERS

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ScottM
Staff
16,266 Points
2017-02-13 2:55 pm EST
Hello,

Sorry to hear you are having issues with the Contact Form 7 form on your WordPress site. The issue appears to have been caused by the server's spam sensor. That has been adjusted and your form is now providing green success messages.

Kindest Regards,
Scott M

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Hi, I'm also having this issue on my website http://www.******.com.au . Could you please investigate if the server my website is on has the same spam setting? The path to my contact form is http://www.******.com.au/contact-us/ . Thank you
Bullant
3 Points

2017-02-23 5:39 am EST
Since this is just a public forum, we cannot make any changes to your account from here. Please contact our Live Support team so they can help you review the mail log for spam blocks and whitelist your domain if necessary.

Thank you,
John-Paul
johnpaulb-whh2
11,864 Points
Staff
2017-02-23 6:42 pm EST
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