Fatal error in Wordpress related to Jetpack plugin

Asked by:
ddelker / 5 Points
Time:
2014-03-09 2:46 pm EST
Category:
Wordpress
Hits:
122
I received the following error message in my Wordpress-based website (www.benttwigquilts.com) on March 1, 2014:

Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 7680 bytes) in /home/benttw5/public_html/wp-content/plugins/jetpack/modules/theme-tools/featured-content.php on line 354.

This happened when I was in the Wordpress dashboard updating a gallery item. I saw that the Jetpack plugin might be the culprit, so I inactivated it. That allowed me to "run" my website dashboard again. Unfortunately, when I try to reinstall Jetpack, it's website says, "site_inaccessible. The Jetpack server was unable to communicate with your site [HTTP 500]. Ask your web host if they allow connections from WordPress.com…"

Please look into this problem to see what I need to do to remedy the problem. I look forward to hearing from you.

Thank you!

David Delker
www.benttwigquilts.com
e-mail: ddelker@cox.net
785-826-7833

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Based on an online forum tip, I increased the memory_limit parameter in the PHP.ini file to 64MB. Now everything seems OK and Jetpack installed without a problem.
ddelker
5 Points
2014-03-09 03:29 pm EST

ANSWERS

0

JeffMa
Staff
2,026 Points
2014-03-10 8:05 am EST
Increasing the memory limit will indeed revolve the problem and I'm glad you found the solution.

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