I installed wordpress but now I can't login.

Asked by:
candicecossel / 5 Points
Time:
2013-07-12 3:39 pm EST
Category:
Wordpress
Hits:
283
I installed wordpress and I went to sexyserendipity.com/wp-admin/ but instead of the login page I get a page with a feather that just says "my site" with no login!

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

arnelc
Staff
13,204 Points
2013-07-12 5:04 pm EST
Hello Candicecossel,

Sorry to hear about your problem with logging into WordPress! Fortunately, this is actually a fairly common issue and one which you can fix. It may require several hours for the correction to apply. I will explain why.

First, your domain name (sexyserendipity.com) is not pointing to our hosting servers, so you would need to change the name serversfor your domain so that internet browsers know where to find your website. This is a very common issue. Your domain name can be registered by any official domain registrar, but this does not guarantee that it's pointing to the correct host, as it can be changed to point to where ever your hosting server is located. Additionally, changing the location of the host (or any DNS setting change) does not happen instantaneously. There is typically a short period of time - called propagation (also called DNS propagation) that occurs when the location of the server or other settings for the domain are in the process of changing on the internet. This period of time may require up to 24 hours, but it's usually far less than that.

If the domain registrar that you used is not affiliated with our service, then you would need login to their (your domain registrar's) interface and make the changes yourself. You can easily do this with your account. Please refer to the article links above for the proper DNS entries.

Once the correction has been made and propagation completes, then you'll be able to login to your WordPress site. I hope this clarifies the issue for you!

Please let us know if you have any further questions or concerns!

Regards,
Arnel C.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.