My WordPress Contact Form is not reaching me

Asked by:
etdean / 5 Points
Time:
2013-10-20 2:40 am EST
Category:
Wordpress
Hits:
307
WordPress contact form on my website does not work. When people fill in the form and click, the email (by which the contact info is sent to me) does not reach me. Could there be settings on the WordPress form which are not allowing the email to be sent out? Has anyone seen an issue like this? It is an embedded form, not a plug-in.

To ask this user for more information, please first login.

To submit an answer, please login.

Tests from certain computers seem to work, so it is inconsistent (seems to work sometimes, but now always).
etdean
5 Points
2013-10-20 02:42 am EST

ANSWERS

0

JeffMa
Staff
1,639 Points
2013-10-21 8:03 am EST
When testing, I currently see the mail going out just fine. I have tested from the 3 major web browsers (Firefox, Chrome, and Internet Explorer) in which each went out just fine. It sounds like something in the message may be tripping your spam filter on the email address that it is being received on. Try looking through your spam folders as well as disabling spam filtering if you can.

To submit a comment on this answer, please first login.

Want to share this Question?

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.