2012-10-10 9:24 pm EST
Apologies, but without a little more information it will be hard to help on this issue. Additionally, it would help to know what specific plugin you're using. Note, however, that we typically do not support third party plugins for Wordpress. Your best bet for information would be to email the maker of that plugin for specific support. The problem you are describing appears to be more a problem of the maker of that plugin. Please contact that individual/group for more specifics.
If you have any further questions, please contact technical support or leave a comment at the bottom of the page.
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