WordPress Locked Me Out!!!

Asked by:
tukleffs@gmail.com / 5 Points
Time:
2013-04-13 3:31 pm EST
Category:
Wordpress
Hits:
384
How can I get into the site without waiting until WordPress unlocks my admin account? I need to get into the site to set up the webpage, but I can't get in.

Thanks!

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

JacobN
Staff
2,247 Points
2013-04-13 5:45 pm EST
Hello tukleffs, and thanks for your question.

If you got locked out of your WordPress website, you should have been directed to our article on WordPress wp-login.php brute force attack. At the bottom of that article are steps for regaining access to your WordPress admin by only allowing your local IP address access via some .htaccess rules, and then waiting for the 15 minute block to expire.

If you really needed to get in right away, then you can put the .htaccess rules in place to protect your WordPress site, then you can temporarily disable mod_security in cPanel to get back in. But we'd recommend going ahead and re-enabling mod_security after you're logged in, so that you're still protected from other types of security risks.

Please let us know if you're still having any issues at all.

- Jacob

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.