Wordpress Theme and Plugin page not loading

Asked by:
HubFans / n/a Points
Time:
2014-01-25 10:42 pm EST
Category:
Wordpress
Hits:
861
I am having trouble with wordpress 3.8 installs on my Webhostinghub server. From the wordpress Dashboard both the Plugin and Theme menu options don't load, instead taking me to a blank page of the website front end. The weird things is this is happening with two different wordpress installs with two different themes from different suppliers.

At first I thought it was either the theme or plugin. I tested this one my main website www.jonathonchan.com.au by uninstalling all plugins and changing the theme but the problem still persisted.

Today I installed wordpress (from within CPanel) on a subdomain ubc.jonathonchan.com.au and before doing anything the same problem occurred. This was on the default theme with not plugins installed. This leads me to think that maybe it's a hosting thing.

I've searched extensively different wordpress forums but cannot find anyone having the same problem.

Do you have any suggestions. Thanks in advance.


Regards,
Jonathon

To ask this user for more information, please first login.

To submit an answer, please login.

ANSWERS

0

JeffMa
Staff
1,135 Points
2014-01-27 9:42 am EST
I took a look at your account and it looks like the issue is caused by using PHP 5.2. As PHP 5.2 is quite old, it can cause various issues within newer software. I changed your PHP version to the system default of PHP 5.3 in which I now see that it is working correctly.

To submit a comment on this answer, please first login.

Want to share this Question?

Related Articles

It looks like there are no related articles.
Would you like to ask a question about this page? If so, click the button below!

Help Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.