Wordpress upload and ftp problem.

Asked by:
wdalhaj / 8 Points
Time:
2012-12-17 11:16 am EST
Category:
Wordpress
Hits:
459
I'am not able to upload any themes or media using wordpress dashboard or ftp.

the file i upload using ftp appears on the server but with 0kb size.

File manager is working well.

update:
The problem suddenly disappeared.
and suddenly got back again.


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ANSWERS

0

jamesr
Staff
2,132 Points
2012-12-17 11:26 am EST
Thank you for your question wdalhaj!

Its possible you may have file permissions problems. Our support can run a fixperms on your files. In order for us to check this, we will need to replicate the problem.

Unfortunately, because this is a open forum that people can read online, you will want to contact support either by chat, phone (1-877-595-4482 ext 2), or by email (support@webhostinghub.com). Please give tech support the exact steps to replicate the problem. Please include any login credentials and/or links we will need to replicate the problem.

Sorry for the inconvenience.

Regards,
James R

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