Community Q&A:

Root asking visitors for pword after installing ZenCart in /shop

Asked by:
PureArrowGunz / 10 Points Time:
2012-07-28 7:40 pm EST Category:
Zen Cart Hits:
1,425
I recently setup a zen cart on my site but directed it to /shop instead of the root. Now if someone goes to my site without typing /shop it asks them for a password? Can I get rid of that? Not an expert at this so any help is appreciated.

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ANSWERS

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ScottM
Staff
16,266 Points
2012-07-30 4:32 pm EST
Hello PureArrowGunz,

I am not seeing that behavior on your site. The main page comes up fine with no password prompting. Generally, adding a program to a subfolder like that should have no effect on anything above it.

If it is still doing so for you, I would try to reinstall and if the behavior returns, contact our support department (open 24/7) immediately with all the details on how to duplicate it so we can get right on the issue. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.

Best Regards,
Scott M

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