In some cases your website may be hosted by Web Hosting Hub, but your email is hosted with another server or service. For example, you may have a subscription with Google Apps which provides email. In the steps below, we'll walk you through the steps using PrimaryDomain.com as the example domain name. We will point the DNS MX (Mail Exchange) record to another email host.

  1. Login to your cPanel
  2. MX entry icon

    In the cPanel look in the Mail section, then click on the MX Entry icon.

  3. In the Add New Record section, you will set the Priority and Destination for your third party mail service. Click on Add New Record.

    Google is a common service that is used for hosting email, so we will use their settings in this tutorial. You can also find more information on configuring your MX records for Google here.

    PriorityDestination
    1 ASPMX.L.GOOGLE.COM
    5 ALT1.ASPMX.L.GOOGLE.COM
    5 ALT2.ASPMX.L.GOOGLE.COM
    10 ASPMX2.GOOGLEMAIL.COM
    10 ASPMX3.GOOGLEMAIL.COM

    Click on Add New Record for each of the entries listed above. Type in or copy and paste each value in the corresponding fields of the new record. These should all now be populated in the MX Records section at the bottom.

  4. Delete MX record

    Once all of the remote MX servers have been added, you will need to remove the original local one.

    Click on Delete beside the primarydomain.com. MX entry, then click the confirmation Delete button. Note: Remember that you would be deleting your domain name's MX entry. Primarydomain.com is simply an example in this tutorial.

  5. Change mail routing

    Next, go to the section of MX Entry Maintenance utility labeled Email Routing. Click on the radial button labeled Remote Mail Exchanger, then click on Change to save your setting.

    When you change DNS records there is typically a delay known as DNS propagation that can last up to 24 hours. This period is usually much shorter, but be prepared to allow for up to 24 hours for the change to take effect.


You can split up your domain's various services by using DNS records - in this case web site traffic is being served by Web Hosting Hub and email is hosted on a third party service. If you were looking for instructions to host the website remotely and host email at Web Hosting Hub, then please see Email hosted with Web Hosting Hub, Website hosted on third party host.

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