All submitted orders within your eShop are shown in the "Orders" tab within your Premium Builder admin screen. From there, you have the option to either change the order status or to add a comment to a specific order. In order to return the course prior to this one, please go to Changing the Email Sent to Customers After Purchase.
To begin managing your orders:
- Log into your Premium Builder and go to "step 4 - Edit".
- Click eShop underneath your "Site map" and then click the "Orders" tab.
- Click the pencil icon to the far right of the order you would like to manage.
How can I change an order's status?
After going into edit mode for a particular order, you will see a "Status" field with a drop down menu next to it which you can change.
How can I add a comment to an order?
If you need to add a comment to an order, you can do so within the "Comment to this order" text area.
To view a list of all the classes in this course, please click on 203: Setting up an Online Store - eShop.