charged twice

Asked by:
lynne86 Time:
2013-02-15 11:47 am Category:
Billing Hits:
139
<p>I purchased your web hosting last year and renewed my account 3 months ago, I paid my 2013 web hosting via my paypal account. But I received a payment today again. The last four digits of my credit card is *<em>removed*</em>, the name is *<em>removed*</em>, it was charged at *<em>removed*</em>, the amount of the charge is *<em>removed*</em> Please check for me why charged me twice, thanks Regards</p>

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

ScottM
2013-02-15 1:51 pm
Hello lynne86,

I have removed your personal information from the question as this is a public forum. To correct the billing issue, you will want to contact our billing department at billing@webhostinghub.com. Within that email you will want to give your last 4 digits of the credit card currently on file and explain that you were charged twice.

Best Regards,
Scott M

You must login before you can post a comment about this answer.
Like this Question?

Support Center Login

Have a Question?

If you need some help, submit your question to our Community! We guarantee a response within 60 minutes (8am - 9pm EST, Monday - Friday)

Recent Questions

  1. my email is being rejected
  2. Can I run the FiverrScript on my hosting
  3. SQL database password

Support Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.) 		Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.