How to set TTL (Time to live) in MX records

Asked by:
Gus Time:
2011-09-28 2:00 pm Category:
Cpanel Hits:
1,276
I am moving a client from another host to WHH. I have been given MX records to enter and they have specified TTL values. I don't see a way to enter this in Cpanel. Is there another way?

Hmm, it looks like the MX records are actually at 14400.

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by Web Hosting Hub staff

0

ChristiNi
2011-09-28 2:17 pm
Hi Gus,

I'm sorry but the TTL values cannot be altered through cPanel. That setting is something we would need to take care of for you.

The default TTL on MX records is 86400 seconds (24 hours). If you need a different TTL set for a domain, please feel free to send an email requesting that change to support@webhostinghub.com (please be sure to included either your AMP password or the last 4 digits of the credit card on file for verification). We'll be happy to make that change for you.

I hope this information helps!

Thank you,

Christi N.

You must login before you can post a comment about this answer.
Like this Question?

Support Center Login

Have a Question?

If you need some help, submit your question to our Community! We guarantee a response within 60 minutes (8am - 9pm EST, Monday - Friday)

Recent Questions

  1. Wordpress 404 error
  2. email blocked from specific client
  3. WebCalendar Error While Logging On

Support Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.) 		Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.