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Hello calvinko, I see that you currently already have a support ticket in to our system administration department regarding this request. It looks like the provided cPanel backup that you uploaded is quite large, so it could take a good bit of time to successfully extract everything and restore your account with that data. You'll receive an e-mail reply to your support ticket as soon as things have been restored for you. Please let us know if you have any further questions. - Jacob |
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