24/7 U.S. Support – 877-595-4482
2013-02-11 5:49 pm
The remote client is indeed contacting the server, it is the authentication that is failing.
That particular error means the login function failed. You will want to check the username, password, and host to ensure they are correct. Also, be sure the host is indeed pointed to our name servers. If not, it could be trying to log into a database on the server the domain name is pointing to.
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