24/7 U.S. Support – 877-595-4482
2011-10-31 12:22 pm
I'm sorry you're having trouble editing your A record and connecting to the server. The error message you are receiving is because the A record is a special DNS record that we will need to change for you. In order to make that change, please email us at firstname.lastname@example.org with the domain name, the IP to point the A record to, and account verification. You can verify your account with either the last 4 digits of the credit card on file or the AMP password.
I'm not clear on the last part of your question regarding not being able to connect the server when you changed the DNS to a Chinese DNS offer. Can you please clarify what you're trying to do so that we can continue to assist you?
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