24/7 U.S. Support – 877-595-4482
2012-05-07 1:06 pm
I'm sorry you're having trouble publishing your site through Dreamweaver. Are you using the cPanel user name or a different FTP account with Dreamweaver? If you are using something other than the cPanel user name, what folder is that FTP account assigned to? Please note, FTP accounts cannot go above the folder they are assigned to, so if your FTP account is assigned to a folder under public_html, it will not be able to access public_html (which is a level above that folder).
Please see one of our articles on publishing with Dreamweaver for additional details:
Main Domain Server Settings in Dreamweaver
Addon Domain Server Settings in Dreamweaver
Please do not hesitate to contact us if you have additional questions or need further assistance.
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