2013-02-05 9:13 pm EST
Make sure that you're logging into Webmail correctly. You might logging directly in through the Cpanel, and they will cause an issue.
Login to email using something like this:
webmail.domainname(your domain name).com
You would need to login with the FULL email address and password:
If you have any further questions, please contact technical support or leave a comment at the bottom of the page.
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