24/7 U.S. Support – 877-595-4482
2012-02-08 2:07 pm
I'm sorry you're having trouble sending emails. We are seeing several "incomplete transaction" errors in the email logs. This could be due to either a connection issue between you and the server or a timeout set in your email client. You could try either increasing the server timeout in your email client or sending emails through webmail instead.
Since you mentioned Outlook, if you are using Outlook 2007, you can increase the server timeout by following the steps below:
Please let us know if you have any questions or need any further assistance.
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