Trouble sending email: address rejected bounce backs

Asked by:
rkrater Time:
2012-03-08 2:56 pm Category:
Email Troubleshooting Hits:
7,749
I have an email account that can't receive emails. I have attached the return emails that I have tried from Gmail and my work email.
Thanks,Rob

------------------------------------------
Delivery to the following recipient failed permanently: pam@peachesncreamcatering.com
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 #5.1.0 Address rejected pam@peachesncreamcatering.com (state 14).
------------------------------------------
This is the Spam & Virus Firewall at barracuda.wcboe.org.
I'm sorry to inform you that the message below could not be delivered.
When delivery was attempted, the following error was returned.
: host smtp.secureserver.net[72.167.238.201]
said: 550 #5.1.0 Address rejected pam@peachesncreamcatering.com (in reply
to RCPT TO command)
------------------------------------------

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by User

0

ChristiNi
2012-03-08 3:09 pm
Hello Rob,

I'm sorry you're having trouble sending emails to peachesncreamcatering.com. Unfortunately, that domain is not currently pointed to our Nameservers so emails sent to that domain would not be handled by a Web Hosting Hub server. If peachesncreamcatering.com is supposed to be hosted here with us, you will want to point the domain to our Nameservers and allow 4-24 hours for DNS to propagate and both the website and emails to function normally.

Please let us know if you have any additional questions or need further assistance.

Regards,

Christi N.

You must login before you can post a comment about this answer.

OTHER ANSWERS

0

ChristiNi
2012-03-08 3:12 pm
Hello Rob,

Just wanted to give you an update. It appears that the reason the Namservers for peachesncreamcatering.com are not pointed to us may be due to the domain expiring. You will want to contact your registrar (GoDaddy) and renew that domain with them. Once you have renewed your domain, you should be able to point the domain to our Nameservers.

Regards,

Christi N.

You must login before you can post a comment about this answer.
Like this Question?

Support Center Login

Have a Question?

If you need some help, submit your question to our Community! We guarantee a response within 60 minutes (8am - 9pm EST, Monday - Friday)

Recent Questions

  1. Wordpress 404 error
  2. email blocked from specific client
  3. WebCalendar Error While Logging On

Support Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.) 		Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.