Unable to access email

Asked by:
codya Time:
2012-08-01 1:35 am Category:
Email Troubleshooting Hits:
382
I have been unable to receive any email on any of my devices since around 1:30pm pacific time, all I get is a message saying the request timed out. As you can imagine email is vital to me so not being able to check my email is a VERY big deal. :(

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ScottM
2012-08-01 1:06 pm
Hello codya,

The timeouts appear to be due to a connectivity issue with our West Coast Datacenter. Something was preventing connection to that area. that has since been resolved and everything should be flowing normally. Any emails that were sent during that time would either sit and try again for a while until successful or be sent back the sender. We do apologize for any downtime that occurred yesterday.

Best Regards,
Scott M

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