2013-04-12 7:49 pm EST
Our apologies for the recent issues that you have been facing with email. Without any details on the account, we will be hard-pressed to find anything through the Support Center. We need account information in order to research the issues and try to help with whatever is happening. That being said, if you have an account that may have been affected by the increased mail security, then you may be better off sending a service ticket to firstname.lastname@example.org. The Technical Support team is available 24/7 and they are keeping a close eye on all email issues in regards to the recent changes.
If you have any further questions, please contact technical support or leave a comment at the bottom of the page.
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