2011-11-15 9:59 am EST
I'm sorry you're having trouble with checking email. I noticed that you have a ticket open with our Technical Support department. In order for us to best assist you, please respond to that ticket with the information requested (ping/trace results and account verification). Please also include the email address you are checking and password in your response so that we can replicate and troubleshoot this issue.
I look forward to your response so that we can help you resolve this as quickly as possible.
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