Can I download my sites?

Asked by:
Adapptiv Time:
2013-02-05 5:05 am Category:
File Management Hits:
60
<p>I decided for waht was offered, speed and mostly cost not to renew my package with you guys. I forgot about the date it was set to expire though and I need to download the sites to have a current backup. May I please do this, and if so how do I go about doing that? all my logins are diaabled for CPanel and emails etc. not functioning. THanks and please respond to &lt;email-address-removed&gt; as all my addresses with you don't work. By the way I WAS NOT notified of this beforehand. Thanks Chris</p>

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

ScottM
2013-02-05 1:26 pm
Hello Chris,

Our Systems team can certainly help you with obtaining a full backup of your account. To do so, you would need to contact our support department at support@webhostinghub.com with that request. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.

I also sent a copy of this reply to the email account you referenced and blocked the email address from your original question for your security.

Best Regards,
Scott M

You must login before you can post a comment about this answer.
Like this Question?

Support Center Login

Have a Question?

If you need some help, submit your question to our Community! We guarantee a response within 60 minutes (8am - 9pm EST, Monday - Friday)

Recent Questions

  1. my email is being rejected
  2. Can I run the FiverrScript on my hosting
  3. SQL database password

Support Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.) 		Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.