Cannot connect to the host via FTP.

Asked by:
TheOG Time:
2012-02-09 5:58 pm Category:
File Management Hits:
1,155
The site cannot be published to the specified location. Cannot connect to the host via FTP.

I am using the builder and I have not made any changes to the settings.

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by Web Hosting Hub staff

0

ChristiNi
2012-02-09 7:08 pm
Hello TheOG,

I'm sorry you had trouble publishing your site from the Premium Website Builder. While researching this for you I found that there was an issue with the DNS for your domain. Normally once a domain is registered or a DNS change is made, DNS propagates within 4-24 hours. Any time you have an issue with DNS more than 24 hours after making a DNS change, it's best to contact us through either the Support Center or by emailing our Support Team at support@webhostinghub.com.

We resolved the issue so that your site is working correctly and you can now publish from the Premium Website Builder. We apologize for any inconvenience this has caused.

Please let us know if you have any questions or need any additional assistance.

Regards,

Christi N.

You must login before you can post a comment about this answer.
Like this Question?

Support Center Login

Have a Question?

If you need some help, submit your question to our Community! We guarantee a response within 60 minutes (8am - 9pm EST, Monday - Friday)

Recent Questions

  1. Need to help in redirecting domain to tumblr account
  2. Incorrect E-Mail Address Specified for Backup Notifications
  3. Trying to upload my concrete files from mamp to filezilla

Support Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.) 		Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.