24/7 U.S. Support – 877-595-4482
2012-02-08 6:30 pm
I'm sorry you're still having trouble uploading your redesigned website. In the connection profile in Web Easy, please click on the firewall tab and select the Use Passive Transfer option. This appears to be an issue that quite a few Web Easy customers run into when Web Easy is trying to create folders during the file upload process.
Please let us know if this resolves the issue. If not, can you please give us some more information about the files that aren't uploading (file size, type, etc.)?
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