2013-02-06 11:41 am EST
Thank you for your question. The only FTP limitation we have is for 30 minute idle connections. This will not cause this type of disconnect as long as you are uploading. There may however be a limitation set by your ISP.
Also when you are uploading something via FTP you need to maintain a constant connection, so if you get latency when uploading it can cause a disconnect.
If possible, I recommend splitting the file into separate smaller sections and uploading them separately.
If you have any further questions, feel free to post them below, or contact live Tech Support.
They are available 24/7 via:
Phone: 877-595-4482 x2
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