24/7 U.S. Support – 877-595-4482
2012-01-18 3:46 pm
Thank you for your questions regarding server response times and locations. Server response time can vary depending on the Internet connection of the user. Following are two servers to which you (or a potential user) can run ping/trace tests.
Please note, these tests are also used to diagnose connections for existing users (as referenced in the above article). There is no need for you to email the results to our Support Department at this time. You can use the results of these tests to analyze the connection from a general location to the server.
We have data centers on both the East and West coasts of the United States. When you sign up for hosting with us, we determine (based on your IP address) which data center is closest to you and create your account on an appropriate server.
Please let us know if you have any additional questions or need further assistance.
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