24/7 U.S. Support – 877-595-4482
2012-12-01 1:31 pm
Thank you for your question. Sorry to hear your sites are loading slowly. I looked into your server and it has not been experiencing any issues recently.
Seeing our banners online will not affect your websites, since they are not on the same server as your websites.
I would need more specific information to troubleshoot this issue such as the domain name, and when this issue last occurred.
If you are getting an insufficient memory error, this is a setting that you can increase. Here is a link to a helpful article covering "How do I Update my Local PHP Settings?"
If your problems persist I recommend contacting support so they can check the server logs.
They are available 24/7 via:
Phone: 877-595-4482 x2
Chat (there is a link on the top right).
If you have any further questions, feel free to post them below.
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