Web pages loading terribly slowly of late

Asked by:
ShaunR Time:
2012-12-01 3:25 am Category:
General Server Setup Hits:
670
I've been a big fan of WHH for the past year+ but lately...my pages have been loading very, very slowly. Sometimes - often - so slowly that they time out.

This roughly corresponds with the marketing push where it seems that every page on the web is advertising for WHH (can't blame them with the great rewards offered for signing up new customers).

Because of this, I wonder if the servers need updating? Do they have insufficient memory or something?

One reason that leads me to believe this is that my pages tend to load slowest (often 10-20 seconds? with several F5 refreshes when it times out) when I first visit them. Then they usually load much faster. Is this because they're cached or something?

Anyway...I want to continue loving WHH, but I need better performance than this. Any ideas??

You must login before you can ask a follow up question.

You must login before you can submit an answer.

OTHER ANSWERS

0

johnpaulb-whh2
2012-12-01 1:31 pm
Hello ShaunR,

Thank you for your question. Sorry to hear your sites are loading slowly. I looked into your server and it has not been experiencing any issues recently.

Seeing our banners online will not affect your websites, since they are not on the same server as your websites.

I would need more specific information to troubleshoot this issue such as the domain name, and when this issue last occurred.

If you are getting an insufficient memory error, this is a setting that you can increase. Here is a link to a helpful article covering "How do I Update my Local PHP Settings?"

If your problems persist I recommend contacting support so they can check the server logs.

They are available 24/7 via:
Email: support@webhostinghub.com
Phone: 877-595-4482 x2
&
Chat (there is a link on the top right).

If you have any further questions, feel free to post them below.
Thank you,

-John-Paul

You must login before you can post a comment about this answer.
Like this Question?

Support Center Login

Have a Question?

If you need some help, submit your question to our Community! We guarantee a response within 60 minutes (8am - 9pm EST, Monday - Friday)

Recent Questions

  1. Site under brute force attack
  2. URLs in Installation of WordPress Don't Redirect
  3. Choosing a Directory With WordPress

Support Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.) 		Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.