24/7 U.S. Support – 877-595-4482
2013-03-06 2:42 pm
Thank you for your question. Your nameservers are not pointed to us at this time, so if you want to use a subdomain with us, you would have to create it where your nameservers are hosted, then point the A record to your shared IP address.
If you just want to test the site on the temp URL in the meantime, just update the base URL for Prestashop to the secure SSL Temp URL.
Since this is a subdomain, the address will be your temp URL/name of the folder you created for the subdomain.
When the site is ready to go live, purchase the private SSL, then update the Prestashop base URL to the live domain name. For example:
If you have any further questions, feel free to post them below, or contact live Tech Support.
They are available 24/7 via:
Phone: 877-595-4482 x2
Chat (there is a link on the top right).
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