24/7 U.S. Support – 877-595-4482
2012-02-20 4:35 pm
I'm sorry you're having trouble with the upload of your new site files. While looking into this for you I see that the files published from the Premium Website Builder are still in your account. I also cannot find any logs of FTP uploads to your account. I would recommend first removing the files and folders inside of public_html (please do not delete the public_html folder).
Can you please update your question or add a comment below with the settings you are using in the FTP program (host, username, port, etc.)? Please do not provide your password in your response here as this area is not private.
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