24/7 U.S. Support – 877-595-4482
2013-03-21 8:26 pm
Your FTP settings can use the domain name, like you used. However, the user name is based on the Cpanel user name - not the path that you have set. If your domain isn't working yet, then login to your Account Management Panel (AMP) and look up the Technical Details of your account. I'm trying to avoid publishing your ftp login settings on this reply as they should remain private. I'll email it to your directly from your account.
If you have any further questions, please contact technical support or leave a comment at the bottom of the page.
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