24/7 U.S. Support – 877-595-4482
2011-09-28 4:59 pm
Thank you for your question about uploading a Joomla template. The error indicates that the package is missing a required XML file.
Unexpected errors may also occur if Joomla is installed into a folder where other files already exist. For instance, if you at anytime published from the builder and then installed Joomla to the same folder (eg. public_html) the Joomla installation may not work correctly.
If there are other files and/or folders within the same folder Joomla is installed to, I would recommend removing Joomla (using Fantastico de Luxe for the removal if you installed it using Fantastico de Luxe), removing any other files, then re-installing Joomla through Fantastico de Luxe again.
I hope this information helps!
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