Error 550 come up now

Asked by:
Debra
Time:
2012-03-13 12:11 pm
Category:
New Customers
Hits:
494
I am trying to unload a file from my computer and I keep getting this Error message "the remote server returned an error (530) not logged in. I am log into my Cpanel. I am trying to upload a FTP file. Thank you for the help on Error 530 but not I am getting Error 550 file not found, no acess. can you help me fill out the information my software is asking to acessing my web file. These are the field i have to fill out.
1. FTP PORT
2. Host
3.Username I use the username for Cpanel newbal5 and not my email for amp
4.which password i use the one for cpanel
5FTP Path

If you could help give the software the information to upload my Website I would be so Thankful

Debra Thompson

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by Web Hosting Hub staff

0

ChristiNi
2012-03-13 12:48 pm
Hello Debra,

I'm sorry you're having trouble uploading files via FTP. A 530 error code indicates an error in one of the following:

- Host name
- User name
- Password

Since your domain is less than 24 hours old, please be sure to use the server name as the host name instead of your domain name. New domains can take up to 24 hours to be fully functional while DNS propagates. For the user name and password, you can use your cPanel user name and password.

Please let us know if you have any additional questions or need further assistance.

Regards,

Christi N.

You must login before you can post a comment about this answer.

Like this Question?

Support Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.