2012-07-16 9:38 am EST
Are you having trouble logging into the builder tool? Or are you having issues with it once you logged in?
If it is after you log in, please provide a list of steps to get to the problem you are having and the nature of the problem.
If it is due to logging in after installing it, our Tier 2 can check to see if it needs a slight adjustment to recognize your hosting account. To do so, you would need to contact our support department (open 24/7) with that request. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.
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