Trouble switching to WordPress, can I reset my account?

Asked by:
justcallmejohn
Time:
2012-02-28 5:23 pm
Category:
New Customers
Hits:
536
I have somehow managed to totally screw up my website. I deleted all my files in attempting to switch to Wordpress. Can everything be reset (with the exception of my Web address) so that I can begin the process from square one? Thank you!

You must login before you can ask a follow up question.

You must login before you can submit an answer.

Best answer chosen by Web Hosting Hub staff

0

ChristiNi
2012-02-28 5:58 pm
Hello John,

I'm sorry you had trouble switching to WordPress. We have reset your account to the the default files and folders and you can begin re-installing any software you wish to use now. Please keep in mind, that anything you install through Fantastico De Luxe should also be removed through Fantastico, if you decide you no longer wish to use it. This way, the files and databases are properly removed and your Fantastico data file is kept up to date.

Please let us know if you have any questions or need any additional assistance.

Regards,

Christi N.

You must login before you can post a comment about this answer.

Like this Question?

Have a Question?

If you need some help, submit your question to our Community! We guarantee a response within 60 minutes (8am - 9pm EST, Monday - Friday)

Recent Questions

  1. my email is being rejected
  2. Can I run the FiverrScript on my hosting
  3. SQL database password

Support Center Search

Current Customers

Email: support@WebHostingHub.com Ticket: Submit a Support Ticket
Call: 877-595-4HUB (4482)
757-416-6627 (Intl.)
Chat: Click To Chat Now

Ask the Community

Get help with your questions from our community of like-minded hosting users and Web Hosting Hub Staff.

Not a Customer?

Get web hosting from a company that is here to help.