2013-02-11 1:23 pm EST
It is possible the builder account has fallen out of sync with your hosting account. Our Live Support team can assist you in getting that resolved.
To do so, you would need to contact our support department at email@example.com with that request. Be sure to validate your account with either the last 4 digits of the credit card on file, or the current Account Management Panel (AMP) password.
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