2013-03-22 8:25 pm EST
The first part of the error message tells you the problem: "Authorization failed" - it means that either the user name or password is incorrect.
However, I checked your account and it appears that you have corrected the matter through live support. If you need further assistance, please let us know.
If you have any further questions, please contact technical support or leave a comment at the bottom of the page.
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