24/7 U.S. Support – 877-595-4482
2012-02-01 9:28 pm
I'm sorry you're having trouble setting up email for your domain name. While looking into this for you I did a check of your DNS records for this domain and currently there are no MX records set for that domain because it has not yet been pointed to our Nameservers.
While you have created it as an Addon domain in your cPanel, without pointing the domain to our Nameservers, the domain is not yet hosted through us. Once you have pointed your domain, please allow 4-24 hours for DNS to propagate and your domain (and email) to be fully functional.
Please let us know if you have any additional questions or need further assistance.
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