2011-10-01 2:59 pm EST
Thanks for asking about customizing your banner in the Premium Web Builder. If you are previewing your site in Step 2 of the builder, please make sure you use the preview button in the lower right of the screen (between the "Back" and "Next" buttons) and not the preview button located just below the thumbnail of the template (in the upper left of the screen).
Hope this helps!
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