2013-03-01 10:26 am EST
There can be a couple of different things causing the issue. First, you want to be sure you have all of the expected files, core libraries in this case. And second, you want to be sure you have the folders set to the right permissions. Our servers can error out folders and files that has a 777 permission structure for security purposes. If your program requires or recommends 777 for any file, you should be able to set it to 755 and get the same results.
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