24/7 U.S. Support – 877-595-4482
2011-12-13 1:21 pm
I'm sorry you're having trouble installing software for your site. I'm happy to help you resolve this as quickly as possible.
While researching this for you, I found that your php.ini file does have the memory_limit set to 512M, but it needs to be made recursive through your .htaccess file. Please un-comment the following line in your .htaccess file in your public_html directory (replacing username with your actual username):
For more information on working with your php.ini file to control your local PHP settings, please see the following articles:
- How do I Update my Local PHP Settings?
- How Do I Make My php.ini File Recursive?
Please let us know if you have any additional questions or need further assistance.
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